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PATIENT ACCESS REP

Aiken Regional Medical Centers
Aiken

Job Description

One of the nations largest and most respected hospital companies, Universal Health Services, Inc. (UHS)* has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the Worlds Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of Americas Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Mission Statement: To provide superior quality healthcare services that: PATIENTS recommend to family and friends, PHYSICIANS prefer for their patients, PURCHASERS select for their clients, EMPLOYEES are proud of, and INVESTORS seek for long-term returns.

Aiken Regional Medical Centers

Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing quality healthcare to the residents of Aiken and surrounding communities. Aiken Regional Medical Centers has been ranked a top hospital in South Carolina by the Carolina Center for Medical Excellence for its treatment of heart attack, heart failure and pneumonia. Services provided at the hospital include emergency medical care, orthopedic surgeries, maternity, and behavioral health services.

Patient Access Representative

This position is responsible for greeting, collecting and processing all non-scheduled patients to gather the necessary demographic information required in accordance with all regulations and hospital policies to provide care for the patients, procure reimbursement verification from third parties and maintain records appropriately.

Essential Job Duties:
Displays excellent customer service skills while interacting with customers via phone, e-mail, correspondence or in person
Ability to explain all required forms inherent to the registration process. i.e.; Living Will, MSP questionnaire, financial authorization, Search America release, etc
Demonstrates the ability to utilize all types of office equipment such as fax machine, scanner, copier, embosser, etc
Capable of using manuals to locate appropriate CPT codes
Demonstrates a good understanding of Insurance processing requirements i.e.; (verification, authorization, terms, requirements and regulations).
Demonstrates a good understanding of all current UHS policies pertaining to the registration process for the handling of patient accounts
Has a basic understanding of medical terminology
Familiar with all current computer applications used in the customer access department such as but not limited to, SMS, HDX, Search America, Document Imaging, Medical Necessity screening, etc
Demonstrates a good understanding of the charity policy is capable of screening all patients for possible assistance
Understands patient placement procedures and can initiate proper bed retrieval depending upon patient type/condition
Familiar with patient valuable collection and disbursement procedure
Able to read and interpret a credit report
Able to read and interpret managed care contracts. Familiar with all current hospital managed care contracts
Performs all other duties as assigned

Qualifications

Job Requirements:
Associate degree in business or related major required. Equivalent office experience may be considered in lieu of degree.
Minimum of two (2) years experience in a health care facility or equivalent position.
Medical Terminology (Basic)
Must have excellent phone etiquette
Must be detail oriented and possess analytical skills
Knowledge of Microsoft excel
Good mathematical skills
Knowledge of insurance processing requirements (authorization, verification, terms, and regulations)

This opportunity offers the following:
Challenging and rewarding work environment
Growth and Development Opportunities within UHS and its Subsidiaries
Competitive Compensation

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

ARMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, sexual orientation, religion, national origin, disability, or veteran status.

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Employment Type

Full Time

Schedule

Day Shift

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