The Patient Registration Representative is responsible for greeting all patients, collecting and documenting correct demographic and billing information and maintaining an orderly flow of patients through the reception and lobby area. Representative will be required to perform patient access activities in support of multiple outpatient ancillary departments. Duties also include pre-certification for special procedures with insurance companies, including eligibility. Must understand process flows and software technology required to support Urgent Care and outpatient services, as appropriate. Must perform compliant order verification for all inpatient and outpatient orders through actual orders or order software.