Operational Effectiveness Process Manager

McLeod Health

Job Description

The Process Manager will serve as one of the primary champions for the implementation of various improvement methodologies at McLeod Health including the Lean methodology. They will manage the internal and external assessment to determine the opportunities for improvement within the organization. They will work closely with senior executive team to develop a plan for improvement including the use of value stream analysis, coordinated projects and rapid improvement events. They will develop outcome monitoring to assess effectiveness of change and to monitor sustainability. The Process Manager will also develop and coordinate training activities and efforts to aid in the process and cultural changes necessary for eliminating burdensome and wasteful steps and resources in current processes.

Work Schedule

80 hrs biweekly.

Department Description

Operational Effectiveness

Required Skills

Education Requirements:

Bachelor's Degree in Business, Nursing, Pharmacy, or other related fields. Master's Degree preferred. Training in change management or various improvement methodologies preferred.

Experience Required

The Process Manager should have 3-5 years of experience in management of people or processes. The Process Manager must have very strong communication skills, team building ability, organizational skills, flexibility, ability to work independently, quantitative skills and curiosity to think differently about the work we do. Must have a bias towards action and have the ability to move between conceptual thinking and execution. Should have the confidence to work with executive team plus the ability to engage with all levels of the work force and professional disciplines. Clinical/Healthcare Experience preferred.

Employment Type